Go Car Clean (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website, mobile app, or services.

1. Information We Collect

We may collect the following types of information when you interact with our platform or services:

• Personal Details: Name, phone number, email, address, vehicle details, and login credentials.

• Booking & Service Data: Service history, subscription details, payment records, customer feedback, and communication logs.

• Device & Usage Data: IP address, device information, browser type, app activity, location (only if enabled), and cookies for app/website performance and security.

• Payment Information: Processed securely through trusted payment gateways. We do not store full credit/debit card details.

2. How We Use Your Information

Your information may be used for:

• Service booking, scheduling, and customer support

• Improving service quality, performance, and user experience

• Processing payments, invoices, and notifications

• Sending offers, updates, alerts, and service reminders

• Security and fraud prevention purposes

• Internal analytics and business improvements

We do not sell, rent, or share personal data with third parties for marketing purposes without your consent.

3. Sharing of Information

We may share your data only with:

• Verified service partners and staff assigned to fulfill your service

• Payment gateway providers for secure transactions

• Legal authorities if required by law, fraud investigation, or safety concerns

• IT service providers for platform operations and maintenance

4. Data Security

We apply encryption, access restrictions, and security measures to protect your data. However, no online transmission is 100% secure; users share information at their own risk.

5. Your Rights

You may request to access, update, or delete your personal information. You can also opt-out of marketing communications at any time.

6. Data Retention

We retain information only for as long as necessary to provide services, comply with legal requirements, or resolve disputes.

7. Policy Updates

This Privacy Policy may be updated periodically. Continued use of our services signifies acceptance of the updated policy.